Refund policy

Return & Refund Policy

Easy Mood wants you to be happy with your purchase. Please read our return policy carefully before placing an order.

Returnable Products Products shipped internationally (worldwide) are eligible for returns within 15 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging.

To initiate a return, please contact us at easemoodco@gmail.com with your order number and reason for return. We will provide further instructions.

Non-Returnable Products Products sourced and shipped from the United States are final sale and are not eligible for returns or exchanges. This will be clearly indicated on the product page before purchase.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7–10 business days.

Damaged or Defective Items If you received a damaged or defective item, please contact us within 48 hours of delivery at easemoodco@gmail.com with photos of the damage. We will arrange a replacement or full refund regardless of the product's origin.